Home Troubleshooting I’ve resubscribed to your software, but the Ad Badger app status is disabled on my Amazon account. I tried to enable authorisation several times already, but nothing happens.

I’ve resubscribed to your software, but the Ad Badger app status is disabled on my Amazon account. I tried to enable authorisation several times already, but nothing happens.

Last updated on May 24, 2026

To resolve this issue, we recommend initiating a synchronization process for your Amazon account. Depending on the specific error message you're encountering, this step might be the key to unlocking the situation. However, if the issue persists, it could be related to Amazon's authorization process, which may require their intervention.

Rest assured, our team is here to assist you throughout this process. Please provide the error message you're receiving, and we'll work diligently to ensure that your Ad Badger experience is seamlessly restored. You may forward that information to thebadger@adbadger.com.